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Support
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should find the answer to most of your questions in the section below, if you have any additional questions, please feel free to
send an eMail to support@musicdock.com |
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F.A.Q.
Do I need to be a satellite radio subscriber to use MusicDock?
Yes, MusicDock requires a satellite radio online subscription.
What Satellite Radio Services are supported by MusicDock?
The MusicDock iPhone App supports both SIRIUS and XM Satellite radio. The web based player currently supports XM satellite radio only.
How Much Bandwidth does MusicDock Use?
Bandwidth usage depends on your Audio Quality setting. With high quality audio enabled (128kbps) MusicDock uses about 60MB for each hour of listening. With high quality audio disabled (32kbps) MusicDock uses about 15MB for each hour of listening.
Can I use MusicDock on the Palm Treo 650 or other Palm OS powered devices?
No. Unfortunately satellite radio streams are only available in Windows Media format and Palm OS does not currently support this type of streaming.
MusicDock however can be used on the Windows powered Treo 700w.
How can I quickly access MusicDock on Windows Mobile Devices?
The fastest way to access your satellite radio channels is to add MusicDock to your favorites
and enable the auto-login option.
- Visit mobile.musicdock.com on your mobile device
- Enter your eMail and password
- Check "Save my login on this device"
- Click on "Login"
- Go to the "Favorites" menu
- Add current page Next time you want to access MusicDock just select it from your favorites.
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